Crowned specializes in Operations Management.
Our experienced consultants work with you to help your organization thrive by evaluating your individual business needs and formulating a plan of action that will deliver concrete results.
WHAT WE OFFER
Business productivity tools
We work with you to understand your most urgent needs, finding data-driven solutions to implement and leverage applications that will work best for you and your team.
Our team will collaborate with you to help build automated workflows, define goals, implement better processes, and utilize machine learning to reduce human error, improve productivity, & reduce costs.
Enhanced Customer Experience
Digital transformation leads to customer-centricity. We will work to build effective onboarding and improved customer support by leveraging new technologies and adding value through better data analysis and insights.
Establish procedures and protocols
We create procedural systems specific to your business. This includes sets of rules, actionables, and processes to help you achieve a more automated and streamlined system.
Project management & CRM systems support
We work with you and your team by advising on best practices, providing resources & training to maintain consistent usage of appropriate applications, and support for items such as building custom dashboards or working with integrations.
Launch products & services
We create a systematic plan of action for your products and services and provide thorough research, project management, pre-launch support, and goal-setting strategies.
We use data-driven techniques to create sales processes that will help you to drive customers through the sales funnel. This includes an extensive look into the customer journey and the pipeline.
Leverage how you use social media in your sales process or marketing plan. We can help you set up workflows to assist with sales and customer support.
Proper data management can improve sales forecasting by providing real-time reporting on key funnel metrics. We will work to consistently help you manage data with other systems such as project management or CRM tools.